Reliable Roadside Assistance

(670) 483-7855 (PULL)

Key Lock Out

Key Lock Out service is limited to the attempt of unlocking a door of a covered vehicle should the key be accidentally left inside.
Jump Start Service

Jump Start Service is limited to the attempt of starting the insured’s covered vehicle using a jumper cable if the battery has been drained of its capacity.
Flat Tire Change

Jump Start Service is limited to the attempt of starting the insured’s covered vehicle using a jumper cable if the battery has been drained of its capacity.
Out of Gas Service

Out of Gas Service is limited to taking the insured to the nearest gas service station to purchase gasoline. A Pacifica Road Aid Serviceman may also offer to purchase gas at a nearby gas service station and deliver the gas to the insured for their covered vehicle.
Towing Service

Towing Service is available for non-accident related cases. Lift tow services only.

Download and save or print a copy of the RoadAid Insurance brochure.

**Services for Pacifica Road Aid listed above are administered by Joeten Motor Company.

Pacifica Road Aid (PRA) is a free-of-charge roadside assistance program independent of the automobile insurance policy.
PRA services apply to Tokio Marine personal automobile policy with comprehensive and collision coverage.
PRA services can be availed only once per policy term of one year and policyholder account must be in good standing.
PRA services are contracted to Joeten Motor Company.
Joeten Motors and Pacifica Insurance have a right to refuse services, if deemed necessary.
PRA program is non-transferrable.
PRA program has no cash value.